Privacy statement All Care B.V.

This privacy policy applies to all personal data that All Care B.V. receives from you, i.e. personal data you provide when you call us, email us, send us a WhatsApp or other text message, use our online chat feature, subscribe to our newsletter, complete a contact form on our website, and visit our website.


What we use your personal data for
We use your personal data to get in touch with you to deal with your query or request to us and/or to enter into and perform a contract with you. We pursue a legitimate interest in processing this personal data, as it enables us to deal with your query or request. This personal data is also necessary to be able to enter into a contract with you and for the adequate performance of the contract. 

How long we store your personal data for
All Care B.V. will not store your personal data for longer than is strictly necessary for the purposes for which your personal data is collected. If we do not enter into a contract with you, we will not store your personal data for longer than one year. If we have entered into a contract with you, we will store your personal data for five years from the date that mutual obligations under the contract cease to apply. If you have placed an order with us, we will store your personal data for seven years after you have accepted delivery of your order. After this term, we will proceed to delete your personal data from our systems.

Transfer of your personal data to third parties
We only transfer your personal data to third parties when it is necessary to be able to deal with your query or request, for the performance of a contract with you, or to meet a legal obligation. We transfer your personal data to payment services providers, delivery services, accountants and to Intrum Justitia. 

Personal data received from third parties
There are occasions where our suppliers are contacted directly. Our suppliers will then pass the name, address and contact details, so that we can arrange drop shipment if it is needed.

Your rights with respect to the processing of your personal data
You have the right to: 

  • Access your personal data,
  • Have your personal data rectified, altered, or erased,
  • Restrict the processing of your personal data, and
  • Obtain your personal data in electronic format.

Objecting to the processing of your personal data
You have the right to object to the processing of your personal data.

Consenting to the processing of your personal data
If you have previously given consent to our processing of your personal data, you can withdraw your consent at any time. We will then proceed to erase your personal data to the extent that this is possible within the boundaries of the law.

Complaints about the processing of your personal data
If you feel that your rights are being violated, you can file a complaint with the relevant supervisory authority. In the Netherlands, the supervisory authority for personal data protection is the Dutch Data Protection Authority. 

Personal data you share when visiting our website: cookies
When you visit our website, we install cookies on your device. Cookies are small text files. These text files contain your personal settings for a certain website, as well as information about the device you are using (smartphone, computer or tablet). These text files are sent to your device along with pages of our website, and subsequently saved to your device. 

Cookie statement
We use both functional and analytical cookies. Functional cookies track general visit data, such as which pages of our website are visited the most and how visitors click through our website. This data is only stored and processed internally. It is used for statistical analyses of visitor behaviour. This information enables us to keep improving our website. We also use cookies to facilitate usage of our online store, to make logging in on our website easier, and to remember your settings and preferences. You can disable cookies in your browser settings. Only you can delete cookies, because they are installed on your device and not at our end. 

Google Analytics

When you visit our website, a cookie of the American-based company Google is installed on your device, which is part of their Analytics service. We use this service to track and receive reports about usage of our website. Google may transfer this information to third parties if they are required to by law, or if Google engages third parties to process the information on their behalf. This is entirely beyond our control. We have consented to Google using analytics information for other Google services. The information that Google collects is anonymised as much as possible. Your IP address is specifically not shared. The information is transferred to and stored by Google on servers in the United States.

Social media links
Our website links to the following social media: Twitter, YouTube, and LinkedIn. The social media buttons on our website link to our corporate account on each of these social media platforms. By clicking a button, you are automatically sending your personal data to these social media. These social media have their respective privacy policies, which you can find here: 

Twitter:     
twitter.com/en/privacy

YouTube:
policies.google.com/privacy?hl=en&gl=en

LinkedIn: 
www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy 

Contact details
All Care B.V. / Postbus 374, 3905 KX Veenendaal / +31 (0)318 51 77 78 / info@all-care.eu

Use these contact details to submit a request for access, rectification, alteration, erasure, restriction of processing, transfer of your personal data, to object to the processing of your personal data, or to withdraw your consent for the processing of your personal data. Your request for access or any other type of request will be handled within one month. This is free of charge for you.

Amendments to the privacy policy
All Care B.V. reserves the right to amend this privacy policy without prior notice. Check our website for the latest version of our privacy policy.

 

May, 2018