All Care obtains ISO 9001: 2015 certificate!

We are proud to announce that All Care has successfully completed an external audit, which took place because of the transition to the latest standard ISO 9001: 2015.

For All Care this is confirmation that the processes (around quality and services) within our organization are in excellent order.

ISO 9001 is a standard that sets requirements for the quality management systems of an organization. The certificate is valid for 3 years; an external audit takes place annually.

Besides working according to the ISO standard, guaranteeing quality and ensuring structure and efficiency within the organization, it also has many advantages for customers and external contacts.

Key Advantages:

- By identifying, testing and managing the processes, the quality of the organization and products is safeguarded and where necessary (preventative) improved.
- The quality of communication within the company and towards the customer is promoted, it will lead to - among other things - the timely identification of problems. In this way, we can provide you with the best service possible.        
- Customer satisfaction and complaints are continuously analyzed. As a result, preventive measures will be token to improve quality.

In conclusion, working according to the ISO 9001 certificate contributes to our common objective; to work as efficiently and effectively as possible.

The most important differences between ISO 9001:2008 and ISO 9001:2015:

- ISO 9001: 2015 challenges organizations to analyze their risks. Risk-oriented thinking becomes the basis for the management system. Risk-oriented thinking ensures preventive measures so that quality is continuously improved.
- ISO 9001: 2015 ensures more flexible working: less recording, more registration.
- ISO 9001: 2015 places more emphasis on leadership and commitment to top management to take responsibility for the effectiveness of the quality management system.
- ISO 9001: 2015 is easier to integrate with other ISO standards.
- ISO 9001: 2015 offers more extensive attention to the management of processes, products and services provided by external service providers.

More information can be found on the website of Dekra.

All Care always strives for the best quality and your complete satisfaction. Achieving the new ISO standard contributes to our goal of continuous improvement.